Mediumship is a connection with the spirits, does not present in this physical world. Morgan Ann is working as a professional medium to help people by creating a connection with the spirit of their loved ones. As a medium, she bridges the gap between the living and the dead and can communicate with souls. She has instinctive abilities to see the past, present, and future events of a person by tuning into the spirit energy nearby that person.

The main objective as a medium is making connections with and sending messages from people who are no longer living to those who still are. There are different types of mediumship, but Morgan works as a mental medium, which means communicating with spirits using telepathy.